ANDOMED S.L, trading as NewLens.co.uk (“NewLens.co.uk”, “we” or “us”) respects and protects your right to privacy in relation to your interactions with this website. We have adopted the following policies to safeguard your personal information and to protect its confidentiality. Any information which is provided by you to NewLens.co.uk via this website or otherwise will be treated in accordance with the terms of the Data Protection Acts 1988 and 2003 (the “Acts”) and/or such amending or replacement legislation as may be adopted in Andorra from time to time. You should read this Privacy Statement carefully before using this website. If you do not read or if you disagree with any aspect of the Privacy Statement, you should not use this website. Your use of this website signifies your agreement to be bound by the terms of this Privacy Statement.
Access by Minors
If you are aged 18 or under, you should not use this website nor should you provide any personal information to us via the website.
Collection and Use of Information
Contacting ProviderClinics or Providers via our Website: If you are a consumer seeking to arrange a consultation with a clinic or provider of healthcare, aesthetic, holistic and similar services and other parties listed on the website www.NewLens.co.uk (a “Provider”), then you will be asked to provide certain personal information to us so that Providers who are registered with us can decide if they wish to offer medical services to you. Such information will include, without limitation, details such as your name, address, contact details (including email and telephone number) and relevant medical information. If you do not wish to provide your name to us, you may use an alias. If you wish to arrange a consultation with a Provider, then you acknowledge that we may provide all information that you have submitted to us via the website including any personal information to that Provider and you explicitly consent to such disclosure. This information may also include statistical information concerning your use of the Website.
Registered Users: Certain functions on our Website require you to set up an account and to become a registered user of our Website and requires you to give us details of your name, address, phone number, valid email address and certain other personal information. You may include other information to personalise your account, such as your gender and your reviews of Providers. You acknowledge and agree that information which is publicly available on your account (such as your user name, reviews and comments which you post on our Website) may become publicly available and used by third parties, and we have no obligations to you for any information which you made publicly available. If you purchase a Voucher on our Website, you must give us details of your credit or debit card to process the payment, and by doing so agree to us processing those details for the purpose of purchasing a Voucher (or if relevant, refunding payment to you) and transferring those details to third parties who undertake or assist with the payment process, You also agree to our transferring your information to Providers for whom you have purchased Vouchers to facilitate redeeming the Vouchers and assist those Providers review and/or analyse data relating to the sale of Vouchers on our Website.
You also explicitly consent to our processing your personal data and the transfer and disclosure of your personal information to Providers that are based in countries where protections for personal data are not as strong as those in Andorra under the Acts or in the European Union generally.
We use any personal information you provide to identify you as a prospective patient, to process your request for medical services, and to deliver relevant information about you to Providers and to facilitate consultations with Providers. We may also use your contact details, phone number and email address, to contact you from time to time to update you as to progress in relation to your consultation with a Provider and other matters concerning the service we provide. You consent to us contacting you in this regard. We will not give or sell your personal information to any third parties for marketing purposes without your consent.
You also acknowledge and agree that in certain circumstances we may be obliged to disclose personal information that you have provided to us to third parties, for example, in order to conform to any requirements of law or to comply with any legal process, as well as to protect and defend our rights.
We may use the information you make available to us to send you details of promotions or offers. If you do not wish us to contact you for marketing purposes, you may notify us by following the “unsubscribe” links on email communications issued by us and/or contacting us directly at email@example.com
If you are a Provider (or a representative of a Provider) who wishes to use NewLens.co.uk’s online marketplace, then you will be asked to submit personal information as part of our registration process, for example, name, email address, phone number etc. This personal information will be used to facilitate medical consultations with prospective patients. You explicitly consent to the disclosure of all necessary personal information to prospective patients. Other than this authorised disclosure, NewLens.co.uk will not release any personal information to any third parties without your prior consent except for the purposes of validating information or unless we reasonably believe that we are required to do so by operation of law. NewLens.co.uk retains the right at all times to contact you in relation to the services provided on this website.
We use any personal information you provide to identify you as a Provider, to process your registration, to verify credit or other charge card details, to process your credit card transactions and to deliver relevant information about you to prospective patients and to facilitate consultations with prospective patients. We will not give or sell your personal information to any third parties for marketing purposes without your consent.
You also acknowledge and agree that in certain circumstances we may be obliged to disclose personal information that you have provided to us to third parties, for example, to our credit card payment service provider, in order to conform to any requirements of law or to comply with any legal process, as well as to protect and defend our rights and/or the rights of prospective patients.
If at any time after giving us this information you decide that you no longer wish us to hold or use this information, or in the case that the information becomes out of date, you are free to notify us, and we will endeavour to remove or rectify the information promptly.
We do not collect or keep your personal data unless it is necessary for the purposes(s) set out above nor do we keep your personal data for longer than is necessary.
NewLens.co.uk reserves the right to transfer information (including any personal information you provide) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of NewLens.co.uk , a subsidiary or line of business associated with NewLens.co.uk.
Links to Third Party Sites
You should also be aware that where you link to another website from this website, that NewLens.co.uk has no control over that other website. Accordingly, NewLens.co.uk cannot guarantee that the controller of that website will respect your privacy in the same manner as NewLens.co.uk.
Access to your Personal Information
You have the right to request a copy of the information which we hold about you (for which we may charge you a small fee) and to have inaccuracies in your information corrected.
Use of your Personal Information by Third Parties
Except as otherwise set out in this Privacy Statement this policy only addresses the use and disclosure of information that NewLens.co.uk collects from you. We cannot guarantee and accept no liability in the event that a Provider (if you are a consumer) or any other third party gives your personal data to third parties or in any way impinges upon your data protection or privacy rights.
Technical and Statistical Data
Due to the nature of the internet, we cannot guarantee the protection of your personal data and therefore we are not responsible for any loss or damage resulting to you when the website is used. You should be aware that each time you visit a website, two general levels of information about your visit can be retained. The first level comprises statistical and other analytical information collected on an aggregate and non-individual specific basis of all browsers who visit the website and the second is information which is personal or particular to a specific visitor who knowingly chooses to provide that information.
The statistical and analytical information provides us with a general and non-individual specific information about the number of people who visit this website; the number of people who return to the website; the pages that they visit; and where they were before they came to the website and the page in the website at which they exited. This information helps us monitor traffic on a website so that we can manage the website’s capacity and efficiency. This type of non-personal information and data can be collected through the standard operation for internet servers and logs as well as “cookies” and other technical mechanisms.
IP Addresses and Cookies
Governing Law and Jurisdiction
This Privacy Statement is governed by the laws of Andorra and you submit to the exclusive jurisdiction of the Andorran courts.